Salesforce (CRM) posted strong Q2 results adjusted earnings per share (EPS) rose to $2.91, and revenue climbed 10% to $10.2 billion, beating expectations. Still, Salesforce CRM stock slipped in after-hours trading, as cautious Q3 guidance overshadowed the upbeat earnings.
Looking ahead, the company projects Q3 revenue between $10.24 billion and $10.29 billion, slightly below Wall Street’s forecast. This tempered outlook rattled investors, pushing Salesforce CRM stock down despite expanding its share buyback program by $20 billion (now $50 billion). Analysts note the expansion was too little to offset concern over weak short-term momentum.
Salesforce continues doubling down on its AI strategy. Through its Agentforce platform, the company reduced customer support staffing from 9,000 to 5,000, as AI-managed interactions, now about 1.5 million match human agent satisfaction levels. Yet, “decision fatigue” among enterprise customers and unclear ROI slow adoption, raising questions about the pace of AI-driven growth.
Despite headwinds, investor confidence remains solid. Salesforce CRM stock is down roughly 25–30% year-to-date, but most analysts maintain a “Buy” rating, with a consensus price target around $344, pointing to potential upside of 34%. The stock also trades at its lowest forward P/E in a decade, making the current dip appear like a buying opportunity for long-term investors.
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